FAQs

Every item is made to order. Production usually takes 2-4 business days. For orders within the U.S., total delivery time is typically 6–12 business days with standard shipping. International orders usually take longer. Delivery times may vary due to holidays, customs processing, or carrier delays.

Once your order ships, you'll receive a shipping confirmation email with your tracking number. Please allow 24–48 hours for tracking updates to appear. You can also check the latest status anytime on our Track Your Order page.

Because each item is made just for you, we can't accept returns or offer refunds if you change your mind after production has started. If your order arrives damaged, incorrect, or with a production defect, or is lost in transit, we offer a full refund or replacement within 60 days of delivery. No questions asked. See our 60-Day Refund & Replacement page for full details.

Our friendly support team is here to help! Please visit our Contact Us page to get in touch. For faster support, include your order number and any helpful details or photos. We typically reply within 1 business day.

We're so sorry! Just contact us within 60 days of delivery with your order number and a quick photo of the item (and the packaging, if you still have it). That's all we need. We'll send you a replacement or a full refund. No questions asked.

Nope! If your order arrives damaged or incorrect, or has a production issue, you can keep it. Just send us your order number and a photo of the problem, and we'll take care of the rest.

Because custom orders go into production quickly, cancellations are usually only possible within 2 hours of purchase. After that, we can't guarantee a cancellation.

Yes! We offer international shipping. Delivery times are usually longer than for domestic orders due to customs processing and carrier timelines.

Please contact us as soon as possible. You can usually request changes within 2 hours of placing your order, as long as production hasn't started. 

Don't worry, this is completely normal. Multiple items may be packed separately for protection and shipped in different packages, so they can arrive at different times. If that happens, you'll usually receive a tracking number for each package.

Colors may vary slightly from screen to print because every phone, tablet, and monitor displays color differently. We do our best to make sure your final product looks beautiful and true to the design.

We accept all major credit cards, Shop Pay, Apple Pay, Google Pay, and PayPal. Available payment options may vary slightly depending on your location or device.