FAQs
Where are your products actually made?
We are proud to say that every single piece of decor is handcrafted and shipped directly from our facilities in the USA. This ensures the highest quality standards and faster delivery times for your home.
How are your prices so affordable if the quality is really Museum-grade?
It’s simple: We cut out the middleman. By working directly with our US-based production team, we pass the savings directly to you. You get premium materials without the traditional gallery markup.
Is it easy to clean? And will the colors fade over time?
Maintenance is stress-free! Our canvases are built with highly durable fabric and UV-resistant coatings that prevent fading for decades. If it gets dusty, simply wipe it with a dry, soft cloth. The ink is permanent and non-toxic, so your art stays vibrant and safe for your family.
I’m worried my phone photos might be too blurry. How do I know if they’re okay to print?
Don’t sweat it! Our professional artists manually check every photo submitted. If your image resolution is too low, we won’t just print it—we’ll reach out to you within a few business hours to help you find a better version.
Will I get to see a design proof before my order is printed?
To get your custom art to you as fast as possible, we move straight to production if your photo meets our quality standards. However, if our team sees any room for improvement, we will email you a proof to review before we hit print.
Does the canvas come ready to hang, or do I need to buy tools?
Your art is Ready-to-Hang right out of the box! Each canvas is professionally stretched over a sturdy wooden frame and includes pre-installed hardware or pre-drilled holes. No extra trips to the hardware store needed.
Do I really get a complimentary Digital Version of my artwork?
Yes! Every canvas order includes a high-resolution Digital File of your custom art at no extra cost. We’ll send it to your email so you can use it for social media, phone wallpapers, or share it with loved ones.
How long does shipping take?
Since every item is made-to-order:
USA Shipping: Total delivery usually takes 5–11 business days.
International Shipping: Typically arrives within 11–23 business days.
Note: Production takes 1–3 business days before shipping.
See more: Shipping & Delivery
I ordered multiple items but only one box arrived. Where is the rest?
To ensure safety, we wrap each piece in a protective sleeve and ship it in its own specialized box. Packages may arrive a day or two apart. Check your email for individual tracking numbers for each item.
Can I change or cancel my order if I make a mistake?
You have a 6-hour window after placing your order to request any changes or to cancel. After 6 hours, your order enters our automated production line and cannot be modified.
What if I’m simply not happy with how the artwork turned out?
Your happiness is our mission. If you aren't in love with your custom piece, please reach out! We offer a 30-Day Happiness Guarantee. We will work with you to provide a replacement or a design adjustment that you’ll truly love. If a refund is necessary, it will be issued to your original payment method (Stripe or PayPal) within 3–5 business days once approved.
What happens if my canvas arrives damaged?
Your peace of mind is our priority. We offer a "Keep It" Policy: If your item arrives damaged, just send us a clear photo. We will ship you a replacement at no additional cost, and you don't have to deal with the hassle of shipping the original back to us.
See more: Refund & Returns
I have more questions about my order, where can I reach out?
You can reach our friendly support team via Facebook Messenger, Email, or Live Chat on our website. We’re here to help you turn your house into a Home.
See more: Contact US
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as PayPal for a fast and secure checkout.
Your satisfaction matters to us. While all custom-made items are final sale, if something arrives damaged or doesn’t match your approved design, our team will make it right.